| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-233004 - Budget on site but customer does not have a budget |https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-233004]
Issue: Customer Site Budget Amt Due is not equal with AR Customer> Monthly Budget.
Steps to Recreate:
1) Customer has device assigned that was assigned to another customer previously.
2) Budget displays as zero in Sales/AR > Customer > Misc
3) Budget amount remaining in Consumption Site record
Acceptance:
Budget amount should match what is showing in Customer AR record.
Please see screenshots for reference.
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