| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-219714 - No new tanks in energy trak|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-219714]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-219714 - No new tanks in energy trak|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-219714]
They have the nightly process run to create psrupdat - not pulling in new tanks
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*Steps* :
1. Open command prompt and Run as Admin.
2. Enter the following the specific path location of i21 app and database with format below:
"D:\i21iRely\iRely1811.56\ExportData\i21ExportData.exe" "localhost\SQL2014" "Source1811.56" "sa" "1234" "C:\Export"
3. Hit Enter key. Records will begin to export.. However no record/file will be created and exporting takes more than 10 minutes.
*Issue* : Exporting Degree Day records takes more than 10 minutes.
*Acceptance* : Exporting Degree Day records should not take more than 5 minutes.
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