Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-205153 - Cannot post invoices|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-205153]
Version: 17.3.1103.133
+ *Steps:* +
1. Restore customers database. See environment for db backup.
2. Go to Sales > Invoices.
3. Open invoice # TB-300296 {color:#0f0f0f}.{color}
{color:#0f0f0f}4. Post. {color}
*+Old Message:+*
{color:#0f0f0f} !pastedImage_d85847_0.png! {color}
+ *To Do:* +
Modify the error message for a normal user to understand how to correct the error.
+ *New Message:* +
Would be the reason why the invoice cannot be posted so the user will know why the invoice would not post and how to correc it.
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