HDTN-267831 - Error occurs while emailing dispatch loads and invoices

Issue No: SM-5301
Created 12/16/2021 12:03:01 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-287057 - emails|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-287057]   *This issue relates to i21 Help Desk ticket:* [ HDTN-271928 - BHI: Outlook 365 Email - Error "update client to support TLS 1.2"|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271928]   *This issue relates to i21 Help Desk ticket:* [ HDTN-271916 - Update KKG to the most current version of 19.1|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271916]   *This issue relates to i21 Help Desk ticket:* [ HDTN-268298 - EMAIL ERROR|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-268298]   *This issue relates to i21 Help Desk ticket:* [ HDTN-267831 - Error occurs while emailing dispatch loads and invoices|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-267831]   I enabled TLS 1.2 on the server yesterday and that fixed a similar email issue for another customer but this one is still a problem. We will need a developer to take a look.       *Steps:*   1. Go to System Manager > Company Configuration > SMTP Email Settings   2. Send Test Email   *Issue:*   Encountered error   !pastedImage_d175894_0.jpg!   *Accepted:*   Should send email without any errors.