Ticket Distribution Message says there isn't inventory on hand. Inventory area shows that there is.

Issue No: SC-893
Created 6/13/2017 8:42:38 AM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 17.1
Description Looks like there is inventory on hand. Why am I getting the error?     !pastedImage_d77664_0.png!     !pastedImage_d77664_1.png!   !pastedImage_d77664_2.png!