| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-335319 - SC-5445 - Displayed Ticket Format for Printing Scale ticket is incorrect|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-335319]
*Steps to Replicate:*
1. Go to Ticket Management > Maintenance > *Ticket Format*
2. Check the Ticket Format Selection of the Default Ticket Format used by the Scale Station
!pastedImage_d231933_0.jpg!
3. Go to Ticket Management > Activities > Tickets
4. Open a Distributed Ticket
5. Click Print
*Issue:*
- The Ticket Format Selection is Full Sheet but the Printed Ticket displays Half Sheet
!pastedImage_9_19_2023__15_42_38_419.png|height=771,width=1196!
*Acceptance:*
- The Default Ticket Format must be used regardless of the Scale Station having multiple Ticket Formats with Printing Option as On Demand.
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