| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-272735 - please start running automation on the latest blocker build of 20.1|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-272735]
*Steps*
# Create scale ticket
# Distribute -auto
# Message: Basis Entry required
# leave scale ticket open.
# Went into Risk Management - Basis Entry. Added required basis and Save.
# Click Distribute-auto
# Message: Record Being Processed by Another User.
*Issue:*
This issue relates to i21 Help Desk ticket: [ HDTN-271700 - Can't distribute ticket|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271700]
Unable to Distribute Outbound ticket 717314. Record is being processed by another user.
!pastedImage_d183671_0.png|height=406,width=551!
*Acceptance:*
Ticket should be distributed succesfully
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