| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-238302 - Imported Tickets Missing Receipt Number & Split Details|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-238302]
The reason the tickets are missing the split details after importing to the main server is because the split details are not on the ticket before import.
I confirmed that ticket 412319 from station 1001 did not have the split details (still does not). I checked the split for the vendor to see if it was on the remote and it was. Screen Shots below.
Steps:
Create a delivery sheet in remote station.
Export it server and import it to main.
Create scale tickets in remote station.
Export it to server.
Import Ticket to main server.
Check tikcet in both remote and main.
+Issue+:
When selecting the DS on the remote scale ticket, the split details are not populating.
+Acceptance+:
Split details should be reflecting in remote scale ticket and in imported ticket to main server.
IR should be visible in main after importing scale ticket.
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