| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235673 - item description on ticket missing|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235673]
The item description used to print on our tickets, but ow only the item number prints. ticket 234508 on 8/17 printed with the description on it, but our next ticket, 234509 on 8/19 was missing it. We need that description on the ticket.
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