| Description |
Steps:
Go to Ticket Management > Delivery Sheet.
Open an existing delivery sheet and click print.
Issue:
Open and reopened ticket are included in print out.
Acceptance:
Only completed tickets are included in the print out.
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235361 - DS Print displays ticket that have not been distributed|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235361]
DS Print displays ticket that have not been distributed
Example: 1008-19029
DS print lists ticket 270313 but that ticket is Reopened. The ticket has the DS number on it.
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