Description |
is issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235146 - Account #'s on the Delivery Sheet's under the individual splits are incorrect|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235146]
Steps:
In ticket management > Delivery sheet.
Open an existing delivery sheet with split.
Click print button.
Issue:
Delivery Sheet is printing incorrect Account Numbers. This is occurring on MANY Delivery Sheets. The one below is 1018-19029
Delivery Sheet shows the following:
!pastedImage_d123282_0.png|height=280,width=895!
Drill down into the Split to see the Account Numbers:
!pastedImage_d123282_1.png|height=457,width=633!
Printed Delivery Sheet shows the following:
!pastedImage_d123282_2.png|height=370,width=677!
Acceptance:
Account number replected should be the entity number
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