LS- Not on Scale Ticket

Issue No: SC-3018
Created 8/13/2019 6:10:40 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-234632 - LS Not on Scale ticket|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-234632]   Steps:   From ticket management > Ticket.   Open ticket number 5192/5162   Click Distribute.   Issue:   * Scale ticket 5192 ** user selected LS-5656 ** user distributed scale ticket ** Distribution failed ** LS-5656 was no longer on the scale ticket ** LS-5656 is not available to reselect ** LS-5656 shows that it has been used by Scale ticket 5192 ** !pastedImage_d122775_0.png|height=251,width=1350!   Acceptance:   * LS-5656 needs to be made available again for use on scale ticket 5192 * Need to sussessfully distribute scale ticket 5192