| Description |
Steps:
1. Create load in ticket.
2. Distribute ticket. This will create IR and voucher.
3. Process payment of voucher created upon distribution of ticket.
4. Open the scale ticket and undistribute it.
Issue:
Unable to undistribute the ticket
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-234042 - Cannot undistribute Scale Tickets|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-234042]
Open Tickets: 54, 75,76, 128, and 154 From Ticket Screen. Select undistribute. The following Error is displayed.
!pastedImage_d122224_0.png|height=395,width=511!
Acceptance:
Should be able to undistribute ticket.
Relates to Jira: GRN-1621
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