Not able to download from i21 the basis component report

Issue No: RPT-1309
Created 6/13/2019 8:48:06 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.3, 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-231934 - Not able to download from I21 the basis component report|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-231934] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-231934 - Not able to download from I21 the basis component report|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-231934] JDE customer has reported the below issue in their Live environment   We have a very important biweekly meeting where we use the basis component report to build the presentation. Last meeting and today I am struggling to download and need immediate support to solve this issue.   Only today it’s been 30 min and nothing happens.     For the JDE user Jorge Ulloa, it is not downloading the basis component report when he gives the filter option as per the screen shot given below. Please check and solve it immediately   !pastedImage_d120341_0.jpeg|height=467,width=901!