| Description |
Stroh is doing their first live payroll in i21 and have a check that is not posting
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Payroll -
Process Paychecks -
Entered Dates for two paygroups - Weekly and Tonage - with different dates so TWO checks would be created for employees with Bonus
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Clicked Generate
entered hours and bonus amounts for all employees
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Created Paychecks
Verified paychecks in Paycheck Screen
Batch Post - All but one check posted
This employee had a bonus check that posted correctly
Trouble shot:
Brought up that check in Paycheck Screen and tried to post. Same Error
Manually retyping all numbers – recalcing and told it to keep my changes
Removing all deductions, earnings and taxes and re-adding them and recalculating
Created a NEW check, exactly like this one, and it did not post either – so we deleted it
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