| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-303720 - DB Restore Request |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-303720]
*This issue relates to i21 Help Desk ticket:* [ HDTN-303456 - Unable to upload demand in i21 production|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-303456]
*Steps:*
1. Go to Manufacturing > Demand
2. Click Import button.
3. Import file and click Import.
*Issue:*
For some reason, I am unable to upload the attached demand in i21 production instance. I have tried it twice but it ‘times out’ every time. Could you please take a look and let me know?
!pastedImage_d223756_0.png|height=282,width=570!
We tried this in our Local & in their TE Environment and the File uploads without the Time Out Error.
In Live we tried Clearing Cache & Hard Reload but still user is facing the same Time Out Error.
*Acceptance:* Should be able to import Demand successfully.
|