| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-275966 - Mobile Billing print and meter issues|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-275966]
I received this message from Levi, one of our dispatchers. It seems everyone was having this issue yesterday:
{color:#222222}We were unable to print invoices and we were not able to print the end of the day shift. The printer was connected and I was able to mock print through the Brother app. We continued to get this "internal error" message when trying to print or when trying to print the end of day report. Also, we had connectivity issues yesterday. All invoices had to be non- metered. I confirmed that Eric and Jesse were also having the same problems yesterday.{color}
{color:#222222} !./Export/CRM/9807e9f9-7752-4b36-aa59-bae79c9c54dc.png! {color}Also, all of the invoices from yesterday were duplicated in the Mobile Billing Invoice grid:
!./Export/CRM/6a13a370-950b-4c50-a30c-dd7a1ffa9c78.png!
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