| Description |
Freeman Propane Mobile Billing App Least Cost Routing Sequence Issue:
They are trying to go paperless this week and just use the routes in iRely. The drivers noticed that once they complete an order the LCR sequence changes on them so they're back tracking due to the order of the sequence changing. With the price of fuel right now the drivers must have the proper sequence in mobile billing to follow the proper route that is set for them. The sequence seems to be correct at the start of the route and after the 1st order is complete that starts the out of order sequence.
See below list of screenshots that were taken from the drivers tablet for Route #LCR-285 with details of issue for each
* Export from LCR-285 to excel from iRely shows posted route and sequence out of order from start
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* Screenshot from drivers Mobile Billing App of Route #LCR-285 which shows sequence out of order
* Refresh Order function on app does not correct the sequence or change the status of the order from pending to complete after driver has confirmed he made 1st delivery
* Screenshot Route #LCR-285 (Complete = 0) This screenshot shows all orders in pending and has not moved the completed orders to "Complete" Driver states the orders always stay in pending
***At the time of the above screenshot where Complete = 0 the driver had completed his first 6 deliveries and was back in Vestaburg to Refill and finish his remaining route
* Mobile Billing Invoices for those first 6 deliveries in iRely are showing invoiced but on drivers app as stated above still show a pending status
* Sequence of orders in Least Cost Routing from start of route to end of route must show in correct order for driver to properly follow through with route from start to finish
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