HDTN-274379 - Mobile Billing closed shifts don't always transmit

Issue No: MBIL-803
Created 6/23/2022 3:19:04 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 20.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-275244 - UAP automation run on Webster & Garner then update TE to 20.1 newest version|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-275244]   *This issue relates to i21 Help Desk ticket:* [ HDTN-274379 - Mobile Billing closed shifts don't always transmit|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-274379]   *Steps:*   1. Follow steps on [http://jira.irelyserver.com/secure/Tests.jspa#/testCase/MBIL-T29]   *Issue:*   Sometimes Mobile Billing closed shifts don't transmit to iRely. {color:#0f0f0f}See attached video. At the beginning of the video, you can see the Sending Data message, which had been there for several minutes before I started recording. I backed out of that screen because obviously there was an error going on. I opened up the VPN connection screen to show that I am connected to the VPN. Going back to Mobile Billing shows the shift is closed. But when I show the IRely Mobile Billing shift grid, the ending shift data is missing. This happens whenever we end a shift if we have lost our data connection. But it also happens randomly when we do have a connection. So we end up with shifts in IRely that look like they were never ended.{color}   *{color:#0f0f0f}Acceptance:{color}*   Closed shifts should on MBIL display always on i21.