| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-236169 - Energy Trac import failed 19.1 TE|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-236169]
Integration: Energy Trac
Steps:
1. Energy Trac > Import > Select Driver Number > Click Process
Issue:
Was not able to import and will prompt import failed. Please contact iRely Support.
From Elizabeth Batsios:
I fixed all the inventory items to be within the 10 character limit. I created a new export file and did receive from office. The order is still not in ET. I shortened all the Item numbers that were greater than 10 characters to be 10 characters or less. I created a new export file and did receive from office. I entered a sampling of about 15 invoices in ET and transmitted them to i21. Import errored out again with same error message.
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Acceptance:
Should be able to import and invoice should be created w/ tax
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