| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-230048 - Energy Trac Update Install Error|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-230048]
*Steps:* (IET)
Energy Trac > Export XML > Select Export Item with Full Tax > Click Export > XML File should be created > Open Full Tax XML
*Issue:*
Full Tax XML item number has more than 15 characters
(OET Steps)
Loaded on one laptop - when opening ET - version on laptop shows older version.
Tried loading on another computer and received error
!pastedImage_d117816_0.png!
*Acceptance:*
Full Tax XML item number should have 15 characters only
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