Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-227157 - IR return created Debit memo without tax |https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-227157]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-227157 - IR return created Debit memo without tax |https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-227157]
Debit memo created via inventory received IR return is missing taxes.
Expected results: IR return should create a debit memo in the same amount as IR amount (including all taxes and charges)
Steps to recreate:
1: Inventory receipt# IR-85 was posted and voucher# BL-84 was created in the amount of $ 256.78 (including tax amount of $49.43).
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2: Processed return on IR-85, new RTN-4 generated in the amount of $256.78, total of IR-85.
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3: Debit memo DM-3, processed via RTN-4 in the amount of $207.35 in error, missing tax amount of $49.43.
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