Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-227029 - Storage loc missing after save IR-9691|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-227029]
* Storage location goes missing after saving IR (e.g. IR-9691)
* We had to do this multiple times to get it to work
* Screenshot after chaning the storage location from 1097 to 1064 (before saving IR) !pastedImage_d112635_0.png!
* Screenshot after saving IR - storage location disappeared
* !pastedImage_d112635_1.png!
* This is shown in the audit log also. Users wanted us to resolve this quickly as it is happening randomly and when it happens they have to keep retrying.
* !pastedImage_d112635_2.png!
* Users also experienced this with IR-9513 few days back
* Here also audit log shows the similar issue:
* !pastedImage_d112635_3.png!
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