Unable to post Inventory Return

Issue No: IC-4991
Created 3/5/2018 9:13:12 AM
Type Bug-QC
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 17.1
Description JDE customer has reported that they are unable to post the Inventory Return RTN-39, getting message as Debit and Credit amounts are not balanced.   Please check and correct   Quote   Dear Patricia   I am unable to post the RTN-39. I receive the below error message   !http://jira.irelyserver.comfile///C:/Users/MPATRI~1/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg|height=251,width=406! !pastedImage_d93295_1.png!   !http://jira.irelyserver.comfile///C:/Users/MPATRI~1/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg|height=251,width=406! Please kindly assist with this matter. this matter needs to be solved quickly   Many thanks in advance     Unquote