| Description |
Steps:
# Create new durect IR for a lotted or non lotted item.
# Post inventory receipt.
# Click return button.
# Inventory return screen will open.
# Update the cost of the item.
Issue: Cannot update the cost of the inventory return transaction.
JDE has reported that they are not able to change the cost in the Inventory Return screen as per their mail given below. It used to work before and they even prepared their user manual for this flow. Now JDE is annoyed that they are no longer able to make this change. I've attached their manual along with this jira.
Please check and correct it on priority.
Quote:
*From:* Geukers, Sjoerd [mailto:Sjoerd.Geukers@JDEcoffee.com]
*Sent:* 22 February 2018 21:40
*To:* Patricia ; jde@service-now.com
*Cc:* Saraswati, Natalia
*Subject:* Unable to change cost in RTN screen i21
Hi Patricia,
I cannot change the costs anymore in the RTN-37 screen, once I created it. In the test phases this was always possible, since we have the separate Cargill flow where we need to amend the costs for the debit note.
Please inform me why I cannot change this anymore. And kindly adapt the cost for all 3 lines to 100,85 instead of 104,47.
Thanks.
!http://jira.irelyserver.comfile///C:/Users/MPATRI~1/AppData/Local/Temp/msohtmlclip1/01/clip_image001.jpg|height=318,width=610! !pastedImage_d92797_1.png! Acceptance: Should be able to update cost of the inventory return transaction. GL entries should auto calculate.
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