| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-270442 - Unable to close fiscal year from Jan 2017 onwards|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-270442]
*STEPS :*
1. try to close Jan 2017 fiscal period.
*ISSUES :*
System shows below message.
!pastedImage_d180482_0.png|height=340,width=606!
*ACCEPTANCE :*
System should allow user to close previous period.
{quote}Hello Prem/Ateeq,
As part of our internal controls and to ensure i21 postings are not occurring in closed fiscal years, I’m trying to close off closed fiscal years in i21. That means I’m trying to close all fiscal years from F15 to F21.
* F15 = Done
* F16 = Done
* F17 to F21 = I’m getting the error below for Jan 2017.
What’s causing it and how can it be addressed?
{quote}
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