Description |
Some Help Desk tickets have been created with no value in the assign to. The following is a query and list I ran against the database showing 10 tickets created as of 2015-04-01 that have no value in the intAssignedTo field. This has been happening under 15.1, but I am creating this ticket under 15.2 because Fortbooks is being updated to 15.2 tonight. This can't happen.
Bad Ticket in FortBooks:
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Query:
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