Add option to name individuals in the Reply of Help Desk ticket and generate email
Issue No:
HD-746
Created
4/21/2015 5:35:28 PM
Type
Feature
Priority
Major
Status
Closed
Resolution
Fixed
Fixed Version
15.3
Description
This would be similar to how it works in iNet, where you can type @ sign and a name and it will find the name of the person. When the ticket is saved, it should generate an email to that person