Allow agent to click on JIRA Key in any of the Ticket Lists and have it bring up the JIRA issue
Issue No:
HD-716
Created
3/27/2015 12:17:54 PM
Type
Feature
Priority
Minor
Status
Closed
Resolution
Fixed
Fixed Version
15.2
Description
Do not allow customers to do this, only agents. This should be read only for customer in customer's ticket lists.