Help Desk settings defaults are not coming into create ticket when logged in as customer
Issue No:
HD-708
Created
3/26/2015 1:37:33 PM
Type
Bug
Priority
Major
Status
Closed
Resolution
Fixed
Fixed Version
15.2
Description
When logged in as an agent and creating a new Help Desk ticket, the Type and Status come in with defaults. If I log in as a customer, these fields are not coming in.