Several issues with Help Desk when logged in as customer - see Description

Issue No: HD-706
Created 3/26/2015 12:04:20 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 15.2
Description Several issues when logged into the Help Desk as a customer:   1) ticket list takes about 20 seconds to load compared to 2-3 seconds when logged in as an agent   2) Ticket takes a long time to come up also and no information comes into the ticket. System locks up then and you have to restart browser to get back in.