Escalate button is not sending email to Escalation person

Issue No: HD-592
Created 1/30/2015 5:19:44 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 15.1
Description Escalation button is creating an email to the Assigned to correctly. It is not sending an email to the Escalation person assigned to that Ticket Group   !pastedImage_d32225_0.png! !pastedImage_d32225_1.png!