Put a link in the Email Notification that will open directly Ticket Number
Issue No:
HD-480
Created
12/15/2014 8:42:47 PM
Type
Feature
Priority
Minor
Status
Closed
Resolution
Fixed
Fixed Version
15.2
Description
Add to email notification to customer: 1) Wording in bold: *DO NOT REPLY TO THIS EMAIL. Click the link below to respond to the Help Desk ticket.* 2) Link that will open directly to the ticket number