| Description |
+ *Steps:* +
1. Go to HD > Activities > Ticket
2. Open ticket > Click Print > Tick Details > OK
+ *Issue:* +
Unspecified agent in the report
!pastedImage_d215958_0.png|height=317,width=563!
+ *Accepted:* +
User should be specified in the header of Report Viewer - Ticket Details screen.
|