Blank line appearing on the Watch Ticket

Issue No: HD-439
Created 11/28/2014 12:37:43 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 14.3, 14.4
Description ISSUE:   1. Blank line appearing on the Watch Ticket if a customer will watch the ticket.     !pastedImage_d29176_0.png! 2. Please show Full Name of the Contact and agent rather than the user name.