| Description |
*Steps:* Kindly follow the test case for the detailed steps. [http://jira.irelyserver.com/secure/Tests.jspa#/testCase/IRE-T2116]
1. Help Desk > Activities > Ticket
2. Click New > Open Select Customer > Verify details > Input details > Save
3. Navigate to Jira Issue tab > Create Issue > Drill down to Jira > Move
4. Go back to i21 screen > Refresh > Save
*Issue:* Jira moved to different module was duplicated in the grid _(Please see the attached video for your reference)_
*Accepted:* Displayed Jira Key should be unique in the grid.
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