| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-271902 - Help desk not helpful|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271902]
*This issue relates to i21 Help Desk ticket:* [ HDTN-271615 - Help Portal|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271615]
*This issue relates to i21 Help Desk ticket:* [ HDTN-271430 - Please update Helpdesk to 21.2.0323.391 |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271430]
*This issue relates to i21 Help Desk ticket:* [ HDTN-271449 - Help Desk View|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271449]
*This issue relates to i21 Help Desk ticket:* [ HDTN-271435 - Helpdesk user can't see all tickets|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271435]
*This issue relates to i21 Help Desk ticket:* [ HDTN-270898 - Helpdesk Portal Admin unable to view all company tickets|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-270898]
*This issue relates to i21 Help Desk ticket:* [ HDTN-271053 - Help Desk|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271053]
*This issue relates to i21 Help Desk ticket:* [ HDTN-270977 - Can't see all our tickets|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-270977]
*This issue relates to i21 Help Desk ticket:* [ HDTN-270900 - Unable to Access to HDTN-267874 and HDTN-267879 |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-270900]
Also related to [HDTN-270900|https://helpdesk.irely.com/iRelyi21Live//#/HD/Ticket/?ticket=HDTN-270900] and HDTN-270921.
+ *Steps:* +
1. Log in to [http://helpdesk.irely.com/iRelyi21Live/?Company=01/] as a helpdesk user. See environment for credentials.
2. Go to support > all tickets.
+ *Issue:* +
{color:#0f0f0f}All tickets tab with zero filters. All the user can see is his own ticket - with him as the contact. See the screenshot in the comment. {color}
+ *Accepted:* +
All customer's tickets should be showing in the grid and can be viewed by the other contacts
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