| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-288558 - Test PCR 1|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-288558]
*This issue relates to i21 Help Desk ticket:* [ HDTN-268185 - Client needs updated to TLS 1.2 Error|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-268185]
*This issue relates to i21 Help Desk ticket:* [ HDTN-269308 - Get Error Message when trying to Escalate a ticket.|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-269308]
+ *Steps:* +
1. Follow steps 1 - 15 from this test case: [http://jira.irelyserver.com/secure/Tests.jspa#/testCase/IRE-T2025]
+ *Issue:* +
Getting an error message when trying to escalate a ticket.
See the screenshot in the comment.
+ *Acceptance:* +
{color:#000000}Should display this message:{color}
{color:#000000}Info{color}
{color:#000000}Escalation request sent.{color}
{color:#000000}OK{color}
|