| Description |
+ *Issue:* +For description refer to - [http://inet.irelyserver.com/display/hd/Filters+-+Filter+for+%27blank%27+is+not+working+in+Helpdesk]
Steps: For detailed steps please refer to [http://jira.irelyserver.com/secure/Tests.jspa#/testCase/IRE-T2089]
1. Help Desk > Activities > Ticket
2. Ticket > All Ticket Tab > Filter: Jira Key; Contains: Blank
3. Filter: Jira Key; Contains: Not Blank
+ *Accepted:* +
Help Desk tickets can be filtered as blank and not blank.
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