| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-268599 - HelpDesk Past Due Pop Up is Incorrect - Customer is not Past Due|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-268599]
Steps:
1. Go to Sales > Invoice > New
2. Set the invoice date on the 1st day of the month then the Due date is the last day of the month.
3. Click Save and Post
4. Go to Receive Payment > Select the customer used from Invoice above
5. Check the Due date on grid
6. Go to Helpdesk > Tickets > Click New
7. Filter the created customer from invoice above > Open Selected
Issue:
When accessing that customer in Help Desk, the past due pop up comes up for the amount of the invoice.
Acceptance:
No message should display about past due balances when customer used not yet in due date.
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