| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-94 - Test Ticket|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-94]
*This issue relates to i21 Help Desk ticket:* [ HDTN-270903 - No Help Desk Tickets|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-270903]
+ *Steps:* + For detailed steps please see test case [http://jira.irelyserver.com/secure/Tests.jspa#/testCase/IRE-T2115]
1. Log in as Contact > Support > All Tickets
2. Click New Button > Select Customer #1 > Input Ticket Details > Save
3. Click Duplicate Button > Change customer value to Customer #2 > Input ticket details > Save > Close
4. Click refresh > Tickets created should appear > Go to Tickets Reported by me > Tickets created should appear > Close
(Check back end)
1. Login (non-contact)
2. Help Desk > Activities > Tickets
3. Filter tickets created by Contact > Should show tickets
+ *Issue:* +Tickets created by the contact (linked to multiple customers) is not shown in Portal's search ticket's screen
+ *Acceptance* :+ Display all tickets related and created by the contact
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