Description |
When a JIRA ticket is created or linked to a Help Desk ticket everything works fine. However, if someone opens that JIRA ticket in JIRA and moves it to another module, JIRA will assign it a new ticket number/key.
In the example below, a JIRA ticket was created for Scale using SC-2518. However you can see it's now broken in Help Desk because it no longer existing. Someone moved that to Framework and a new key was assigned as FRM-8179.
We need a way to update the JIRA ticket number if someone does this.
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