Upgrade Help Desk Editor to use Froala

Issue No: HD-3387
Created 11/5/2019 2:25:57 PM
Type Feature
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 20.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-247567 - Cut-n-Paste function duplicates Pasted image|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-247567] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-247231 - Help Desk Improvements|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-247231] We are currently using the Redactor 1.0 editor in Help Desk which is over 5 years old and no longer supported. It's also missing features needed by SOW. We need to upgrade to a more modern editor that is supported in the latest browsers.   # Images ## Move images ## Edit images ### Crop ### Flit ### Rotate ### Draw ### Mask ### Filter ### Add Text ## Inline Images ## Style Images # Tables ## Table columns/rows cannot be resized ## Cannot tab between table cells (only arrow keys work) ## Tables cannot be formatted ## No Table Headers ## Split/Merge Cells ## Cell Styles # Word/Excel Importing with formatting and images # Embed Videos # Embed Animated GIFs # Built-in Mentions # Auto save to PDF     Upgrade the editor to Froala which provides all the above functionality and more.   [https://www.froala.com/wysiwyg-editor]   # Nice image pasting, sizing and editing ## [Drag|https://www.froala.com/wysiwyg-editor/examples/drag-inline] between blocks # Word, Excel and PowerPoint Pasting with near perfect formatting and image uploading # [Mentions|https://www.froala.com/wysiwyg-editor/examples/tribute-js] # Auto saves to external PDF # Table formatting is very good   *Example*   [https://examples.sencha.com/extjs/7.0.0/examples/kitchensink/?modern#froala-editor]