| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-209995 - Fort Books go live|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-209995]
Steps:
1. Make sure to set your user preference to keep search screens open.
2. Open Help Desk Tickets.
3. click New ticket - this will open the customer contact list.
4. Close the contact list.
Issue: In 18.1, the search screen from #2 (Help Desk Tickets) would remain open in the background.
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