| Description |
Kai - Change
Zen - Good
* We should have a Kaizen tab to determine why tickets are being created and how to fix them
** Add a configurable Root Cause reason this should be a drop down with a configurable list of causes.
*** Example
**** Programming
**** Design
** Add a subcause
*** Programming
**** Oversight
**** failure to unit test
**** failure to carry forward
**** failure to adhere to standards
*** Design
**** Poor impact analyis
**** oversight
**** Program format specifcation imcomplete
** Also - add a "Correcitve Action" help desk linked ticket
* Upon close a reason should required to save
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