| Description |
* [http://inet.irelyserver.com/display/hd/Ticket+type]
* Add ticket types
* Assign all old tickets
** yes (is ticket type) to new help ticket ticket type
** no - to (none) or blank
When you complete this you should also look at the HD-2906 changes to help desk- same screen.
!pastedImage_d96337_0.png!
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