| Description |
Steps:
1. HD > Ticket Status Workflow
2. Input data > Save (copy below image)
!pastedImage_d81030_0.png!
*Issue* :
2 active workflow
I created ticket using the status set in Status workflow then replied as the contact, first item was used as the new ticket status.
*Accepted* :
Setting of active should not be allowed if the Ticket Status and Trigger are the same.
_Not allowed:_
!pastedImage_d81030_1.png!
_Allow_:
!pastedImage_d81030_2.png!
!pastedImage_d81030_3.png!
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