Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-277266 - FFS - Upgrade TE to 20.1.0907.1490 |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-277266]
*Steps:*
1. Import Customer split
2. Validate Missing Customer splits
*Issue:*
*This issue relates to i21 Help Desk ticket:* [ HDTN-277072 |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-277072]
Used the wizard in Sys Manager>Ticket Management to import the customer splits from Origin. It looks like it only brought in the splits if the entity was a vendor. None of the customer entity splits imported. Please see this shared video to see how it worked. [https://iguidedashboard-.sharepoint.com/:v:/g/personal/june_janssen_irely_com/ET52YKrwjCZMnZiW590a_cUBH6vLlmopHRHWDFuNmrHDbQ?e=oReeqy|https://iguidedashboard-my.sharepoint.com/:v:/g/personal/june_janssen_irely_com/ET52YKrwjCZMnZiW590a_cUBH6vLlmopHRHWDFuNmrHDbQ?e=oReeqy]
I have also attached a copy of the Origin Report showing all of the splits that should have imported.
*Acceptance:*
Customer splits should be complete upon clicking import button
|