GL Segment Changed - Unable to Add LOB

Issue No: GL-8447
Created 10/5/2021 10:16:06 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 20.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-265100 - GL Segment Changed - Unable to add LOB|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-265100]   *Steps:*   1. Go to General Ledger > Setup > Account Structure   2. Go to General Ledger > Setup > Segment Accounts   *Issue*   It appears that the original GL structure has changed on 01 and 99. The original set up was 5-2-2 and now it is 5-4. The LOB has been removed. The primary segment accounts are all still there, but the location data was removed (only 1 location + admin). I am also unable to add the LOB. I will need to make it 5-2-3 for the GL structure to handle a more extensive LOB listing. There was an upgrade on 9/28 (HDTN-26844) that changed the version from 20.1.1119.436 to 20.1.0982.111. I noticed the change in GL segments after that upgrade. I've attached copies of the screens before and after.   Before: (Ignore the error message - from a different Jira. Only sample I could find)   !pastedImage_d171221_0.png|height=245,width=481!   After:   !pastedImage_d171221_1.png|height=260,width=480!   Essentially if I can just get a data fix so I can finish entering the GL segments that would be great. Not sure why this happened, but it could have been because we were in the middle of entering the GL segments when we upgraded.   *Acceptance:*   1. Should be able to add LOB in the Account Structure screen   2. Should be able to modify length of location from 4 to 2.