| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-234777 - Issue with EFT Remittance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-234777]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-234777 - Issue with EFT Remittance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-234777]
+ *STEPS:* +
1. Go to Sales > Receive Payments > New > Select any vendor > Select ACH as payment method > Enter Amount paid/Enter AR Payment > Do not apply/select any payment to any invoice lines on the grid.
2. Post AR Payment. A confirmation message box would appear for prepayment > click Yes
3. Go to Receive Payment search screen > Unsubmitted ACH > Generate ACH.
4. Process Payments > Generate.
5. Archive File Tab > Print Remittance.
*ISSUE(S):*
EFT Remittance is missing a lot of information if an AR Payment creates a pre-payment credit instead of getting applied to an invoice. See comment.
*ACCEPTANCE:*
EFT Remittance information should be displayed if an AR Payment creates a pre-payment credit instead of getting applied to an invoice.
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